We help small inns and B&Bs capture their OTA guests during the stay — so the second visit is direct. The 18% commission stays with you. Built for hosts who want their repeat guests back.
Book a 15-min Walkthrough → How it works ↓One year ago this weekend you stayed in our Garden Room — it was your anniversary trip, and we made you that lavender tea you mentioned. We hope this year has been good to you.
If you're thinking about another getaway, we'd love to have you back. The Garden Room is open the weekend of October 18th, and we've held a 10% direct-booking thank-you discount for the first 24 hours just for past guests.
Hold the Garden Room →— Margaret & James
OTAs deliberately mask guest contact info. We capture it during the stay — using the same touchpoints you already have — and own the relationship from there.
Replaces your paper registration card. Guest enters real email, phone, anniversaries, dietary preferences. Framed as "so we can welcome you back" — totally normal hospitality.
Catches anyone who slipped through check-in. Wifi auth and amenity pages ask for an email. ~95% capture rate combined.
Automated personalized email a week before the anniversary of their stay, with a direct-booking link priced 5-10% under whatever the OTA is showing. The relationship comes back to you.
Tell us about your property and we'll show you exactly what your check-in tablet and your year-out emails would look like — branded to your inn, in your voice.